A major auto parts retailer spending over $150 million annually on parcel shipping was facing three core challenges: limited insight into its own parcel data, rapidly escalating accessorial charges (including increases of up to 116% for oversized items between 2021–2025), and an entirely reactive approach that left marketing, operations, and finance teams unable to make informed decisions around shipping costs.
By deploying Reveel’s Shipping Intelligence Platform, the retailer quickly moved from reactive to proactive spend management. Within the first month, Reveel’s experts identified over $1.6 million in erroneous carrier charges, and the finance team gained the ability to incorporate shipping costs directly into quarterly earnings reports.
The retailer is now able to utilize their data and the platform to automate carrier claims, renegotiate contracts with data-backed leverage, and build a multi-carrier strategy and achieve real-time visibility across their shipping data.
Looking ahead, supply chain leaders are preparing to expand into a fully consolidated view of all transportation spend through Reveel’s newly launched All Modes solution.
