Why the Shipping Operating Model Hasn’t Kept Up

Now in its second year, Reveel’s annual benchmark tracks how mid-to-enterprise shipping operations are keeping pace with the market. This year’s independent survey of 240 logistics, supply chain, finance, procurement, and IT leaders, conducted by Incisiv on behalf of Reveel, found that most shippers have the technology to manage multi-carrier complexity, but don’t utilize it to the fullest extent.

Report Highlights

  1. 56% of shippers manage three or more parcel carriers, and 22% manage six or more.
  2. 67% face frequent or very frequent carrier rate and surcharge changes.
  3. 78% confine contract compliance review to a monthly or quarterly cycle.
  4. Only 13% benchmark carrier rates against the market outside the annual RFP cycle.
  5. 75% lack a cross-functional (logistics, procurement, finance) approach to shipping spend governance.

What You’ll Learn From The 2026 State Of Shipping Report

    • The three forces reshaping shipping in 2026
    • How 240 enterprise shippers see, govern, and decide their shipping economics
    • How organizations can move from monitoring to optimization
    • The difference between basic automation and strategic intelligence (and how it’s impacting your shipping operation)

Download Now