Category: News

Cargo being loaded onto a plane
FedEx Announces Surcharges on International Shipments

As COVID-19 was beginning to impact the global supply chain, FedEx responded in April 2020 by implementing a surcharge on all FedEx Express® and TNT international parcel and freight shipments beginning April 6, 2020. This surcharge made logical sense as containment restrictions among the various countries around the world disrupted the global

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Nick Nowaczyk of Reveel Group
Inside Reveel: Hear Why Our VP Left FedEx to Join Our Team

What was it like working at FedEx? Although he enjoyed the job, our VP of Operations Nick Nowaczyk noticed a few things that didn’t sit well with him. One, FedEx and UPS charged the same amount to ship comparable packages—down to the penny—despite the many different variables in the two

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Man scans shipping label on package with smartphone
FedEx Reinstates Money Back Guarantee

On March 23, 2020 FedEx announced the suspension of the Money-Back Guarantee program for all FedEx Express, FedEx Ground, FedEx Freight and FedEx Office services as the onset of the COVID-19 pandemic began disrupting the shipping industry.  The suspension of their Money Back Guarantee was implemented immediately and until further

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UPS Reinstates Money Back Guarantee

Today, April 5, 2021, UPS has officially begun the process of reinstating the Service Guarantee across their organization after over a year of its suspension. Currently, the Service Guarantee applies to all UPS Next Day Air services and UPS Worldwide Express services with the guaranteed delivery time extended to end-of-day for UPS Next Day Air Saver®.

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A forklift in a warehouse
Fixing a $100K Mistake on Alen Corp’s Invoice

FedEx and UPS invoices are notoriously hard to read. Whether that’s by design or not, it makes it hard to audit your invoices.  You may realize your costs are going up, but you don’t know why.  That’s what we’re here for. Shipping contract negotiations are a big part of our

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Faherty Finds a Culture Fit Working with Reveel

How much does culture matter to you? For family-owned apparel company Faherty, it matters a lot.  Even when considering a shipping intelligence partner. Michael Chen, the brand’s Director of Supply Chain, has been successfully managing Faherty’s shipping operations and negotiating their shipping contracts internally.  However, their growth meant they were

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